Privacy Policy
Last Updated 1st March 2025
Welcome to Bertie (the "App"), a mobile application designed to provide support and tools for individuals experiencing binge eating. This Privacy Policy explains how Chelsea Arnold and Andrew Finlayson ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our App. By using the App, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use our App:
A. Information You Provide
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Personal information such as your name, email address, and account details when you sign up.
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Any content you voluntarily submit, such as journal entries or responses to app features.
B. Automatically Collected Information
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Device information, such as model, operating system, and unique device identifiers.
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Usage data, including interactions with the App, session duration, and crash reports.
2. How We Use Your Information
We use your information to:
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Provide and improve the functionality of the App.
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Personalize your experience based on app usage.
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Communicate with you regarding updates, support, or service-related matters.
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Monitor and analyze trends to improve user experience.
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Ensure compliance with legal obligations and protect user security.
3. Data Sharing and Disclosure
We may share information in certain circumstances including:
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With Service Providers: Trusted third parties who assist in app functionality, analytics, or hosting services.
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For Legal Compliance: If required by law, legal process, or to protect the rights and safety of users.
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With Your Consent: If you choose to share data with third-party services or integrations.
4. Data Storage and Security
We implement industry-standard security measures to protect your information. However, no digital platform is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Withdraw consent for data processing where applicable.
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Request a copy of your stored data.
To exercise these rights, contact us at hello@bertieapp.io.
6. Third-Party Links and Services
The App may contain links to third-party services. We are not responsible for the privacy practices of these third-party services and encourage you to review their privacy policies before engaging with them.
7. Children’s Privacy
The App is not intended for children under 18. We do not knowingly collect personal information from children under tis age. If we learn that a minor has provided personal data, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via the App or our website. Your continued use of the App after updates signifies your acceptance of the revised Privacy Policy.
9. Governing Law
This Privacy Policy is governed by the laws of Australia.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
By using the App, you acknowledge that you have read, understood, and agree to this Privacy Policy.