Terms & Conditions

Last Updated 28th March 2025

Welcome to Bertie (the "App"), a mobile application designed to provide support and tools for individuals experiencing binge eating. The App is made available by Chelsea Arnold and Andrew Finlayson ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.

1. Eligibility

You must be at least 16 years old to use the App. By using the App, you confirm that you meet this requirement. If you are under 16, you may only use the App with the supervision and consent of a parent or legal guardian.

2. Medical Disclaimer

The App is not a substitute for professional medical advice, diagnosis, or treatment. The tools and content provided within the App are for informational and educational purposes only. The App does not provide medical advice, therapy, or crisis intervention services. If you are experiencing a medical emergency or mental health crisis, please seek immediate professional assistance or contact emergency services in your area.

3. Use of the App

You agree to use the App only for lawful purposes and in compliance with all applicable laws and regulations. You may not:

Use the App for any unlawful or harmful activities.
Attempt to gain unauthorized access to the App, servers, or networks.
Modify, reverse engineer, or otherwise interfere with the functionality of the App.

4. User Accounts

To access certain features, you may need to create an account. You agree to provide accurate and complete information and to keep your login credentials secure. You are responsible for any activity that occurs under your account.

5. Privacy and Data Collection

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the App, you consent to our data practices as described in the Privacy Policy.

6. Intellectual Property

All content, features, and functionality of the App—including but not limited to text, graphics, logos, and software—are owned by Chelsea Arnold and Andrew Finlayson and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or exploit any content from the App without prior written permission.

7. Third-Party Services

The App may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for any third-party content or services and encourage you to review their terms and privacy policies before engaging with them.

8. Limitation of Liability

To the fullest extent permitted by law, Chelsea Arnold and Andrew Finlayson and its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. We do not guarantee that the App will be error-free, secure, or uninterrupted.

9. Termination

We reserve the right to suspend or terminate your access to the App at any time, with or without cause, including if you violate these Terms. Upon termination, your rights to use the App will cease immediately.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the revised Terms on our website or within the App. Your continued use of the App after changes are posted constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms, you can contact us at:
hello@bertieapp.io
https://bertieapp.io

By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.